Add user to private premises

When a user is added to private premises, they can share access to their premises with others via the key sharing feature in the iLOQ App. A typical example of private premises is an apartment in a residential building. When a person moves in to the apartment an administrator assigns them to the private premises.

Step 1/5: Basic information

  1. Enter the basic information of the user. First name, last name and email address are required.
    • Select Show additional options to view more text fields, and to the select the language in which the sign-up invitation is sent.
  2. Select Next.

Step 2/5: Private premises

  1. Select one or more private premises for the user.
    • Select a validity period, if needed. If not set, the validity period starts immediately.
  2. Select Next.

Step 3/5: Keys

  1. Select a key type for the user.
    • Select Show phone key details to view the private premises and roles linked to the key. These determine where the key has access.

Note: Key fobs are not yet available in iLOQ 5 Series+.

  1. Select Next.

Step 4/5: Summary

  1. The summary shows the actions that you decided to perform in the previous steps. Review the summary and select Confirm.

Note: Check the Send sign-up invitation box to send a message with instructions on how to create an iLOQ ID and other important information to the user’s email address.

Step 5/5: Feedback

  1. In this final step, the actions you confirmed in the previous step will be performed. You can follow the actions and their progress on the screen.
  2. Select Show summary to view an overview of the performed actions.
  3. When you’re done select Close.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).