Blocked keys (blocklist)

When a key is blocked (added to the blocklist), it can no longer access the locks. The blocklist is a list of keys that are, for one reason or another, denied from accessing the access points. Access points cannot be unlocked with keys that are on the blocklist.

Every time a change is made to the blocklist (a key is added, for example) the version number of the blocklist is incremented by one.

Key blocking groups allow adding 500 blocked keys to each access point in the key blocking group. If a lost key has access to several key blocking groups, the system automatically generates blocklist updates for all key blocking groups where the key has access.

The Blocklist up to date column in the access point list indicates whether the access point has the latest blocked list version or not.

  • If there is a check mark, the access point already has the latest blocked list version and no actions are needed.
  • If there is an x, the blocklist must be updated for the access point. This can be done by visiting the access point with a key that has the latest blocklist version.

The blocklists of access points are updated by all phone keys when they are used on an access point, and by key fobs which belong to same key blocking group are used on an access point.

Blocklist information can also be updated manually to access points by visiting them one-by-one with a programming key connected to a laptop with iLOQ Manager+ open.

Keys receive the blocklist as follows:

Phone keys

  • Over-the-air through the mobile network.
  • From an access point: If a phone key has an older version of the blocklist than the access point, the access point updates the blocklist on the phone key. Now, the phone key can take the newer blocklist to the next access point.

Key fobs

  • From an access point: If a key fob has an older version of the blocklist than the access point, the access point updates the blocklist on the key fob. Now, the key fob can take the newer blocklist to the next access point.

Can't find what you're looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

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