Reset MFA method

Reset the multifactor authentication method of the user. The user must set up their MFA method again the next time they log in.

  1. Select Users.
  2. Right-click the user whose MFA method you want to reset.
  3. Select Reset MFA method from the context menu, and confirm.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.