Requirements

  • PC with Windows 10 or newer and .NET 8 or newer
  • Yearly license
  • Internet connection
  • Programming key (optional – required when programming locks and key fobs)

If your company has restrictions related to IT infrastructure, you may need to allow traffic through Port 443, and whitelist the addresses specified below.

Note: You only need to whitelist the addresses of the region your customer system is located in.

United States

  • 5seriesPlus-us-east-1.iloq.com
  • 5seriesAuth-us-east-1.iloq.com
  • 5seriesLink-us-east-1.iloq.com
  • 5seriesfobgateway-us-east-1.iloq.com
  • 5seriesmessagehub-us-east-1.iloq.com

Canada

  • 5seriesplus-ca-central-1.iloq.com
  • 5seriesauth-ca-central-1.iloq.com
  • 5serieslink-ca-central-1.iloq.com
  • 5seriesfobgateway-ca-central-1.iloq.com
  • 5seriesmessagehub-ca-central-1.iloq.com

Australia & New Zealand

  • 5seriesPlus-ap-southeast-2.iloq.com
  • 5seriesAuth-ap-southeast-2.iloq.com
  • 5seriesLink-ap-southeast-2.iloq.com
  • 5seriesfobgateway-ap-southeast-2.iloq.com
  • 5seriesmessagehub-ap-southeast-2.iloq.com

Can't find what you're looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).