User roles

User roles grant physical access to premises but do not permit performing administrative tasks within iLOQ Manager+. A user role could be, for example, Cleaning staff or Maintenance technician. In practice, user roles are created for different user groups, and users belonging to that group are assigned the user role.

When creating a user role the following settings must be configured:

  • Basic information: Give the role a name and description.
  • Locks: Select all the locks the role will have access to.
  • Access times: Set the times during which the role can access the locks.
  • Permissions: Select the permissions this role will have.
    • Program locks with mobile device: Defines if the phone key can perform programming tasks ordered by customer system administrators, such as updating access rights.
    • Remote unlocking: Defines if users have permission to remotely unlock relay locks they have access to.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.