Add user with role

Add a user with a role to your customer system.

Step 1/5: Basic information

  1. Enter the basic information of the user. First name, last name and email address are required.
    • Select Show additional options to view more text fields.
  2. Select Next.

Step 2/5: Roles

  1. Select a role for the user by checking the box the next to the role. A user can be assigned one or more roles.
    • Select Show details to view information about the role and to set a validity period for the role. If not set, the validity period starts immediately.
  2. Select Next.

Step 3/5: Keys

  1. Select a key type for the user. Select Phone key, Key fob or K5 key.
    • Phone key: Select Show phone key details to view the private premises and roles linked to the key. These determine where the key has access. The sources the user has based on private premises or user roles are added as default.
    • Key fob: Sources on key show where the key fob has access. The sources the user has based on private premises or user roles are added as default.
    • K5 key: Sources on key show where the key has access. The sources the user has based on private premises or user roles are added as default. Note: In iLOQ 5 Series+, K5 keys can only be used with hybrid locks, which are not yet commercially available.
  2. If you selected Key fob or K5 key, select an action to perform on the key fob/K5 key:
    • Save as draft: The key fob/K5 key is saved as a draft, and is not programmed.
    • Program key fob/Program key: The key fob/K5 key is programmed now. Note: To program key fobs or K5 keys you need a programming key.

Note: When assigning a key fob/K5 key that has locks that belong to multiple key blocking groups to a user, you must manually select which key blocking group the key fob/K5 key is assigned to.

Note: To program key fobs you need a programming key.

  1. Select Next.

Step 4/5: Summary

  1. The summary shows the actions that you decided to perform in the previous steps. Review the summary and select Confirm.

Note: Check the Send sign-up invitation box to send a message with instructions on how to create an iLOQ ID and other important information to the user’s email address.

Step 5/5: Feedback

  1. In this final step, the actions you confirmed in the previous step will be performed. You can follow the actions and their progress on the screen.
  2. Select Show summary to view an overview of the performed actions.
  3. When you’re done select Close.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request