iLOQ Manager+ basic concepts

Familiarize yourself with the basics of iLOQ Manager+. The concepts and terminology introduced below will help you get started with iLOQ Manager+.

Customer system

A customer-specific system that is comprised of devices, such as different types of access points and keys, along with the software required to secure premises and manage access.

Premises

Premises are virtual building blocks of your customer system. In practice, premises represent different areas that can be secured with access points, such as buildings, corridors, staircases, garages, and apartments.

For administrators, the primary advantage of the premises concept is that it segments the customer system into manageable entities such as buildings or sites, simplifying both management and maintenance.

The premises structure is created using a canvas, and it is a visual representation of your customer system, showing the relationships between different premises. When deploying a new customer system, building the premises structure is the starting point.

Access points

Access points represent locks that grant or deny access to an area, such as a site or an apartment. An access point could also be found on objects such as medical supply storage cabinets, drawers or lockers. Typically, an access point represents one lock, and each lock must have a corresponding access point in the customer system.

Access point groups

A specified group of access points that have been bundled together. Access point groups make managing sets of access points that are often granted access together easier. Access point groups also optimize memory usage in key fobs by occupying less memory compared to giving access to each access point individually.

Users

Users are individuals who have been added to a customer system. Depending on their role they can be key holders or customer system administrators.

iLOQ ID

iLOQ ID is a unique personal user account that allows users to log in to iLOQ Manager+, iLOQ Web, and the iLOQ App. To use any of these services, the user must create an iLOQ ID.

Roles

iLOQ Manager+ uses role-based access control (RBAC). This role-based system allows you to specify, group, and grant permissions to individuals based on factors such as organizational position, authority, and responsibilities. Role-based access management simplifies and streamlines the key, user and access management process as it allows you to assign users to roles instead of having to individually create rights for each user.

A role needs to be assigned to each user for them to be able to access any premises or perform any actions within iLOQ Manager+. In iLOQ Manager+ there are two types of roles: Administrator roles and User roles.

Administrator roles

An administrator role is required to log in to iLOQ Manager+ , and allows users to perform administrative tasks, such as managing premises structures, keys and access points.

User roles

User roles grant users physical access to premises but do not permit them to perform tasks within iLOQ Manager+.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

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