Blocked keys (blocklist)

When a key is blocked (added to the blocklist), it can no longer access the locks. The blocklist is a list of keys that are, for one reason or another, denied from accessing the locks. Locks cannot be unlocked with keys that are on the blocklist.

Every time a change is made to the blocklist (a key is added, for example) the version number of the blocklist is incremented by one.

Key blocking groups allow adding 500 blocked keys to each lock in the key blocking group. If a lost key has access to several key blocking groups, the system automatically generates blocklist updates for all key blocking groups where the key has access.

The Blocklist up to date column on the lock list indicates whether the lock has the latest blocklist version or not.

  • If there is a check mark, the lock already has the latest blocklist version and no actions are needed.
  • If there is an x, the blocklist must be updated to the lock. This can be done by visiting the lock with a key that has the latest blocklist version.

The blocklists of locks are updated by all phone keys when they are used on a lock, and when key fobs which belong to the same key blocking group are used on a lock.

Blocklist information can also be updated manually to locks by visiting them one-by-one with a programming key connected to a laptop with iLOQ Manager+ open.

Keys receive the blocklist as follows:

Phone keys

  • Over-the-air through the mobile network.
  • From a lock: If a phone key has an older version of the blocklist than the lock, the lock updates the blocklist on the phone key. Now, the phone key can take the newer blocklist to the next lock.

Key fobs

  • From a lock: If a key fob has an older version of the blocklist than the lock, the lock updates the blocklist on the key fob. Now, the key fob can take the newer blocklist to the next lock.

Can't find what you're looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).