Clear online module (N502)

  1. Select Locking devices > Online devices.
  2. On the Online devices list, right-click the online module you want to clear, and select Mark for clearing.

The online module has now been marked for clearing. To finalize the clearing, select Locking > Program devices, and follow the steps below.

Step 1/4: Devices

  1. Select the online modules you want to clear.
  2. Select Next.

Step 2/4: Action

  1. Select Program devices (OTA).
  2. Select Next.

Step 3/4: Summary

  1. The summary shows the actions that you decided to perform in the previous steps. Review the summary and select Confirm.

Step 4/4: Feedback

  1. In this final step, the actions you confirmed in the previous step will be performed. You can follow the actions and their progress on the screen.
  2. Connect your programming key to the USB port of your PC.
  3. Follow the on-screen instructions until the online modules are cleared.
  4. Select Show summary to view an overview of the performed actions.
  5. When you’re done select Close.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.