Manage user roles

Manage the user roles of your customer system. Create new user roles, edit existing ones, or delete them.

Select User roles > Manage user roles

Step 1/3: User roles

  1. Create new user roles or or edit existing ones.
    • To add a new user role, select  and enter the required information.
      • Basic information: Give the role a name and description.
      • Locks: Select all the locks the role will have access to. Use to lock groups to multiple locks at the same time.
      • Access times: Set the times during which the role can access the locks.
      • Permissions: Select the permissions the role will have:
        • Program locks with mobile device: Defines if the phone key can perform programming tasks ordered by customer system administrators, such as updating access rights.
        • Remote unlocking: Defines if users have permission to remotely unlock relay locks they have access to. Note: Visible only if the user role has relay locks that can be remotely unlocked and the user role has permission to unlock them.
    • To edit an existing user role, select it from the list.
      • Make the required changes to the basic information, locks, access times and User rights tabs.
  2. Select Next.

Step 2/3: Summary

  1. The summary shows the actions that you decided to perform in the previous steps. Review the summary and select Confirm.

Step 3/3: Feedback

  1. In this final step, the actions you confirmed in the previous step will be performed. You can follow the actions and their progress on the screen.
  2. Select Show summary to view an overview of the performed actions.
  3. When you’re done select Close.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.