Add user with role and send phone key

Add a user with a role to your customer system and send them a phone key.

Step 1/5: Basic information

  1. Enter the basic information of the user. First name, last name and email address are required.
    • Select Show additional options to view more text fields.
  2. Select Next.

Step 2/5: Roles

  1. Select a role for the user by checking the box the next to the role. A user can be assigned one or more roles.
    • Select Show details to view information about the role and to set a validity period for the role. If not set, the validity period starts immediately.
  2. Select Next.

Step 3/5: Keys

  1. Select a key type for the user. Select Phone key.
    • Phone key: Select Show phone key details to view the private premises and roles linked to the key. These determine where the key has access. The sources the user has based on private premises or user roles are added as default.
  2. Select Next.

Step 4/5: Summary

  1. The summary shows the actions that you decided to perform in the previous steps. Review the summary and select Confirm.

Note: Check the Send sign-up invitation box to send a message with instructions on how to create an iLOQ ID and other important information to the user’s email address.

Step 5/5: Feedback

  1. In this final step, the actions you confirmed in the previous step will be performed. You can follow the actions and their progress on the screen.
  2. Select Show summary to view an overview of the performed actions.
  3. When you’re done select Close.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request